In the 1990’s, I worked as a programmer and a software developer. Back then, using computer software was quite difficult for the layperson. I moved into the field of interaction design and learned about usability in the 2000’s. It was a revelation: we could no longer blame the user for everything that went wrong with software – the blame now lay squarely with us, the ones who made the software.
The disciplines of usability and interaction design, along with several others, have since evolved into a field we now tend to call User Experience. We follow an approach called Human Centred Design, which involves ‘the human perspective in all steps of the problem-solving process’.
I have spent nearly a decade and a half working in this field and have always held a strong belief that design should be human centred.
Lately, I have been having some doubts. Let me explain.
Continue reading “Human centred design considered harmful”
What if there was no cash at the ATM?
What if there was no petrol at the bowser?
What if your home didn’t have electricity or running water?
What if there was no food at the supermarket?
What if there was no ATM, or petrol station, or supermarket?
What would your life be like?
We have known about climate
change breakdown for over a hundred years. This knowledge has been more broadly accessible since the 1970’s, and it has become more acute by the decade. Yet, we have done nothing.
As climate breakdown fills the news every day now, people in wealthy countries are more aware of it. However, the general reaction has not been a change in individual behaviour, or demands for systemic change: instead, it is a mix of denial, apathy and mild despair.
Continue reading “Collapse: You cannot prepare for what remains unthinkable”
As consumers, we always want more, and we are very good at justifying these wants as needs. I discuss how to separate wants from needs, why it is important in a world on the cusp of irreversible climate breakdown, and why we urgently need to want less.
Continue reading “We are mistaking wants for needs and it is costing us the world”
The modern society wants us to be productive, to optimise, to fit more into a day. Slowing down is thought of as a weakness, something to look down upon.
Consider a Monday conversation at the office, where your colleague asks what you did over the weekend. The reaction is to rattle off a list, to recall each activity, to talk about the quantity of things we did. The more the better; otherwise your weekend must have been a waste.
A key to fitting in more is choosing convenience. Convenience is sold as the solution to help with our busy lives, and it comes in many shapes and forms.
Continue reading “The downsides of convenience”
One core feature of globalised capitalism is that supply and demand, production and consumption are geographically separated. Consumers buying physical products have very little visibility into the supply chain and the participating organisations beyond the maker (the public brand) and the seller (the place of purchase). As consumers, we tend to stick with the story crafted by marketing and advertising, and assessing the sustainability of a product beyond this superficial understanding is a challenge we are not encouraged to take on.
Continue reading “On embodied emissions, exploitation and the unsustainability of consumer products”
Let’s start with an assumption:
We want to live meaningful lives on a healthy planet and we want the generations to come to be able to do the same.
And a related definition of true sustainability (Ehrenfeld 2009):
[Sustainability is] the possibility that humans and other life will flourish on the planet forever
We are currently using 1.7 Earths each year. This means that ‘we use more ecological resources and services than nature can regenerate, through overfishing, overharvesting forests, and emitting more carbon dioxide into the atmosphere than ecosystems can absorb’ (source).
Our current way of life is deeply unsustainable.
Continue reading “Undo capitalism or it will undo us”
This post is about noise. It follows us everywhere, and there are lots of it.
I am writing this in the middle of Melbourne at an open-plan office where the floors above and the property next door have been renovated for months. Drilling, grinding, banging, hacking, boring, buzzing, sawing.
Continue reading “Technology and the tragedy of quiet as a commons”
A common excuse for not starting a start-up or building a product is the perceived lack of the Big Idea. This is nonsense. Ideas are the easy part; it’s doing something with them that is hard. Let me illustrate.
Continue reading “Your idea is worth nothing until you work it”
Do you feel that there are too many meetings filling up your calendar?
Do you ever stop to ask yourself what is the purpose of all those meetings?
Continue reading “Reinvent your meetings”