I have collected some of my more interesting tweets from 2017 on this page.
This one’s for @samin pic.twitter.com/srrzwRok2j
— Jussi Pasanen (@jopas) December 19, 2017
I've been wondering if something like this might increase the quality of content people post on social media: ‘Why are you posting this?’ pic.twitter.com/u1V2gcigW9
— Jussi Pasanen (@jopas) December 7, 2017
Self-organising like a boss
— Jussi Pasanen (@jopas) December 5, 2017
There is no spell checker for clarity of thought
— Jussi Pasanen (@jopas) November 27, 2017
Following this, the hypothetical NPS question: 'How likely are you to recommend _____ to a friend or family member?'
should change to the actual NPS question: 'Have you ever recommended _____ to a friend or family member?' #nps #evidence— Jussi Pasanen (@jopas) November 22, 2017
-The original ‘road map’ documents what already exists – after the fact.
-A product ‘roadmap’ is an inaccurate forecast – before the fact.— Jussi Pasanen (@jopas) November 14, 2017
Microcopy, microinteraction, micromessage, micromeaning
— Jussi Pasanen (@jopas) November 13, 2017
This stuff should come with Designer General's Warning pic.twitter.com/gbfDAY9uF4
— Jussi Pasanen (@jopas) October 27, 2017
Cost ≠ Price ≠ Value
— Jussi Pasanen (@jopas) September 13, 2017
'Design irrationale'
— Jussi Pasanen (@jopas) September 13, 2017
'Half the attention I spend is wasted; the trouble is I don't know which half.' (With apologies to John Wanamaker)
— Jussi Pasanen (@jopas) September 8, 2017
Organic proliferation of cryptically named channels? Welcome to #slacksonomy pic.twitter.com/v6eGzcNpe1
— Jussi Pasanen (@jopas) August 10, 2017
You can't run a city the way you ran a village
— Jussi Pasanen (@jopas) August 8, 2017
Research-to-action ratio in UX. Actionable in the context of a given sprint or project. HMW increase action and reuse? #ux #research pic.twitter.com/yLmbc9S56k
— Jussi Pasanen (@jopas) June 6, 2017
Instinctive reaction: Designer/dev ratio is a reasonable indicator of an organisation’s digital maturity https://t.co/Ynx04MoGTh
— Jussi Pasanen (@jopas) June 1, 2017
I certainly hope not. I always thought the UX ‘hippocratic oath’ was to ‘do what’s in the best interest of the user’. Perhaps I’m naive. https://t.co/iOQ1J3O4iD
— Jussi Pasanen (@jopas) May 30, 2017
Reaction = relative level of change aversion? in ‘Mavericks & Heretics – Ideas rejected, later proven correct’: https://t.co/jqkVt4HVqT pic.twitter.com/LNQaYsrfS4
— Jussi Pasanen (@jopas) May 26, 2017
The thoughtful ‘[Customer’s] Intent to Solve’ https://t.co/MOTUcrLVYo by @lauraklein reminded me of Irvine’s ‘Trichotomy of Control’ pic.twitter.com/R9qaVSNF7B
— Jussi Pasanen (@jopas) May 24, 2017
What if ‘Conversion' was the point when the value of what _you_ provide exceeds the price your customer pays for it (monetary or otherwise)?
— Jussi Pasanen (@jopas) May 23, 2017
What if 'Customer Lifetime Value' was the value _you_ provide that customer, over the lifetime of their patronage?
— Jussi Pasanen (@jopas) May 23, 2017
A key argument of Maister’s ‘Strategy and the Fat Smoker’ articulated in a single diagram by @angelamorelli – From https://t.co/Pou314kUH6 pic.twitter.com/PLkBL99lAb
— Jussi Pasanen (@jopas) May 22, 2017
I often refer to @nathanshedroff’s 1994 diagram still: ‘Data > Information > Knowledge > Wisdom’
Re: https://t.co/J4FWT6RtIa pic.twitter.com/5tEyxfSjqC— Jussi Pasanen (@jopas) May 22, 2017
Diversity is where it’s at https://t.co/iYQH0hQGi9
— Jussi Pasanen (@jopas) May 17, 2017
Similarly, even the most successful organisations can be wonderfully disorganised. Because they are made of people. https://t.co/NIlQxGt6S2
— Jussi Pasanen (@jopas) May 11, 2017
Save to Win? ‘A shot at $25 right now captures attention in a way that interest earned over years does not.’ https://t.co/0TJ1E6RDfS
— Jussi Pasanen (@jopas) May 9, 2017
‘I Speculate That…’ vs. ‘How Might We…’
— Jussi Pasanen (@jopas) April 18, 2017
Plus, A/B testing is not design https://t.co/N6vH5tSy24
— Jussi Pasanen (@jopas) March 18, 2017
I used to always say 'design is problem solving' but increasingly, it's 'problem defining' #design
— Jussi Pasanen (@jopas) March 14, 2017
What appears the safest is in fact the riskiest. A great summary of why from Sense & Respond (p.201): #existential #risk pic.twitter.com/zWhAbjK4Pw
— Jussi Pasanen (@jopas) March 13, 2017
'Strategy is about choices. It's as much about what you don't do as what you choose to do.' –@jboogie & @jseiden in Sense & Respond
— Jussi Pasanen (@jopas) March 12, 2017
Speaking of MVPs and RATs: 'the team worked out the riskiest assumption first', in Sense and Respond pic.twitter.com/7RcOiIL5jJ
— Jussi Pasanen (@jopas) March 8, 2017
Just discovered Option+Delete and Command+Delete by mistake. I HAVE WASTED HOURS BACKSPACING SINCE I WAS 6
— Jussi Pasanen (@jopas) February 28, 2017